Policy on Personal Data Protection

A Summary of Our Privacy Policies


We recognize the importance of privacy to you, the Members and users of the UnclaimedMoneyServices.com web site (the 'Web Site'). Your personal information may also be sensitive, and we are aware of this. In keeping with the terms of this Privacy Policy, we pledge to keep any personal information you give us secure. In addition, we want to make sure that visitors to the Web site and its members are aware of the methods in which we keep and use information given by visitors and members. It is prominently displayed on the front page of our website and on every webpage where a user or Member is required to provide personal information.

Our Commitment to Data Security

To prevent unauthorized access to the Web Site or any portion thereof, maintain data accuracy, and ensure the correct use of information, we have enacted commercially-reasonable physical, electronic and managerial procedures to safeguard and secure, during transmission and storage, the information we collect online.

Special Note Regarding Web Site Use By Children

This website is not intended for children under the age of eighteen, and it is not designed for them to use. The Web Site does not accept children as members. Members must be at least eighteen years old.

Modifications to This Privacy

UPCH may change this Privacy Policy from time to time in accordance with its agreement with the National Association of Unclaimed Property Administrators ("NAUPA"). Before becoming effective, any amendment to the Privacy Policy must be submitted to NAUPA for evaluation and approval. If there is a major change, addition, or deletion to the Privacy Policy, UPCH will notify all Members through e-mail seven (7) days in advance of the change. It is your obligation to keep your contact information up to date and correct in your Self-Profile. (If you don't, you won't be notified of the changes.) You must terminate your Membership and stop using the Web Site if you do not want to be bound by the updated Privacy Policy. You are governed by the Privacy Policy in place at the time of each individual visit to or use of the Web Site if you are not a Member.

Your continued use of the Web Site after any such change is made constitutes acceptance of and agreement to be bound by the terms of the Privacy Policy as modified. Only UPCH, pursuant to its agreement with NAUPA, can modify the terms and conditions of this Privacy Policy.

The Data We Gather and How We Apply It

Our primary goal in collecting personal information about Our Members is to provide a quick, easy-to-use, customized Web Site experience for them. Although non-Members may also use the Web Site to run individual searches, to reach other sites, and for other limited purposes, the majority of personal information that a user may provide via the Web Site comes from Web Site Members. In relation to the Membership sign-up process, new Members are asked to provide certain items of personal information. Some of the requested items are required to complete the Membership enrollment process. Other items are optional, and may be supplied at the Member's option. The various types of personal information that may be provided by users or Members of the Web Site include the following:

How We Use the Data You Provide

Manual Search Details
What is it, exactly?
The Web Site allows searches by both non-Member users and Members via the manual input into the database search box of the name against which the database will be checked (the "query"). Once they are logged in, Members need only provide the query to perform a manual search. Non-Members must also provide their state and the zip code of their residence to perform manual searches.

How Do We Use It?

This information is used only to track the amount of database use in different parts of the country. The query name is not saved and is used only to generate the results of your search. These results are returned only to you and are not otherwise saved.

Member Information - Self Profile

What is it, exactly?
When you, at your discretion, sign-up as a Member of UnclaimedMoneyServices.com, you must provide several items of personal information (the "Mandatory Information"). Mandatory Information items are identified with an asterisk at the Member sign-up screens and include name, first name, last name, email address, a self-chosen password, a self-chosen password hint, zip code, state, country, and the manner in which you learned about the Web Site. You may also provide additional information during the Member sign-up process and while editing your profile. This Optional Information, which is generally used in support of claims processing identity verification, is so designated at the profile edit screens and may include such items as your birthday, social security number, gender, phone number, previous last names and previous addresses. You may also be given the opportunity from time to time to provide additional Optional Information at the Web Site in relation to outreach activity. For the purposes of this privacy Policy, the information you provide about yourself is collectively referred to as your Self Profile.

What Will We Do With It?

Except as required by law, to protect the rights and property of UPCH and or UnclaimedMoneyServices.com, or as is otherwise described in this Privacy Policy, personally-identifying Membership information (i.e., information specific enough to allow a third-party, such as a state or agent of the state, to discern your identity) is never provided to a third-party without your express consent, other than, of course, to UPCH's agents/contractors charged with monitoring and administering the Web Site, all whom are bound to protect your privacy according to the terms of this Privacy Policy. (See the definition of "We" above.)

We may use the information you supply to compile statistics on how people use our website (e.g., that there are over x number of users in a given state, that x percent of the Web Site users are over a certain age, that x number of Web Site users work in a given industry, etc.) This statistics information may be shared with third parties, such as a state or NAUPA.

We may also contact you using the information you submit, as detailed below.

Finally, if you want to start the claims procedure through the Web Site following a successful search, some parts of Mandatory and/or Optional Member information may be shared with the applicable State in connection with the legal processing of your claim.

How do I go over my self-profile and make changes?

You can review and/or edit the Self Profile that you previously created by visiting the UnclaimedMoneyServices.com home page and signing in to the site. From the Members Area screen you may edit your profiles. You must enter your user ID and password to access or change your Self Profile.

Canceling your Membership

You can cancel your Membership at any time and for any reason by selecting the "Cancel My Membership" link, which appears in the Profiles section within the Membership Screens. We will flag your Membership information immediately upon receipt of your cancellation request and will not use your information thereafter. We may, however, maintain the Membership information for up to a year due to the fact that canceled Membership records are purged on an annual basis. We reserve the right to cancel your Membership at any time, for any reason, with or without cause, and without notice to you. Reasons for cancellation may include, but not be limited to, violation of any portion of this Privacy Policy, the Web Site Terms of Service, or any applicable laws or regulations.

Additional Profiles - Member Information

What Are They?
The ability to run periodic searches on the same name or person without having to manually re-enter the essential search information is one of the sophisticated capabilities available to Our Members. Instead, a Member can create search profiles for other people, such as family and friends, in addition to his or her own Self profile ("Additional Profiles"). The construction of a new Additional Profile, like the Member's Self Profile, comprises Mandatory and Optional Information parts. The first and last names of the Profiled individual, as well as their relationship to the Member, must be included in an Additional Profile. An Other Profile may also include additional information about the Profiled individual, such as the Profiled person's birthday, social security number, past last names, former residences, e-mail address, gender, and phone number, at the Member's discretion.

Except as required by law, to protect the rights and property of UPCH and or UnclaimedMoneyServices.com, or as is otherwise described in this Privacy Policy, personally-identifying information contained in an Additional Profile (i.e., information specific enough to allow a third-party, such as a state or agent of the state, to discern your identity) is never provided to a third-party without your express consent, other than, of course, to UPCH's agents/contractors charged with monitoring and administering the Web Site, all whom are bound to protect your privacy according to the terms of this Privacy Policy.

What Are We Going to Do With Them?

Except as required by law, to protect UPCH and/or UnclaimedMoneyServices.com rights and property, or as otherwise described in this Privacy Policy, personally-identifying Additional Profile information (i.e., information specific enough to allow a third-party, such as a state or a state's agent engaged in claims processing, to discern the identity of the Profiled person) is never provided to a third-party, with the exception of UPCH's agents/contractors charged with monitoring. (For further information, see the definition of "We" above.)

We may use Additional Profile-related information to generate statistical information concerning Web Site Profiles, in much the same manner as such statistical information is generated as explained above in relation to Member Self Profiles. We may disclose this statistical information to third-parties, such as a state or NAUPA.

We will never contact a Profiled person on the basis of his or her inclusion in the Web Site records, except as required by law, to protect the rights and property of UPCH, UnclaimedMoneyServices.com, and/or the Profiled person, or as is otherwise described in this Privacy Policy. Furthermore, if an unclaimed property claim is instituted on the basis of a Profile search, we may provide certain elements of the Profile to the relevant State in relation to the legal processing of the claim and/or may contact the Profiled person or his or her heirs.

How can I look through, edit, or delete my extra profiles?

By visiting the UnclaimedMoneyServices.com home page and checking in to the site, you (or the person featured in the Additional Profile, if you give that person with your user ID and password) can review and/or change the Additional Profile(s) that you previously made. You may modify your profiles from the Members Area screen. To view or edit your Additional Profiles, you or the profiled third-party must provide your user ID and password. Furthermore, if we obtain notification from a third-party that you are keeping an Additional Profile on that third-party and that the third-party objects to the Additional Profile being maintained, we will remove the Additional Profile without notice to you. However, a "remove request" must contain the name of the Member purportedly maintaining the problematic profile, the complaining third-complete party's name, and additional information sufficient to differentiate the objecting third-party from other similarly-named persons. As a Member or user of the Web Site, you accept and agree that UPCH has exclusive discretion over whether or not to remove or allow a complained-about Additional Profile, and you release UPCH from any and all liabilities arising from such a decision or deletion.

"Tell Us Your Story" Information

What Exactly Are They?
Users and Members who use the Web Site to locate missing money due them have the option of sharing their good fortune via the "Tell Us Your Story" and "Success Stories" sections of the Web Site. These portions of the Web Site, which are entirely optional, provide a forum by which a user or Member may post information concerning the user's or Member's location of lost funds due the user or Member. (The information is input at the "Tell Us Your Story" section. The information may be displayed at the discretion of UPCH at the "Success Stories" section.) Should you opt to post a Success Story, the information you submit may include (but is not limited to) your name, your city and state of residence, the state in which you located the missing money, and the amount of the successful unclaimed property claim. By posting information to this portion of the Web Site, you warrant and represent that: (1) you are the person to whom the funds were due, or, in the alternative, you can provide proof of express permission of that person to post the Success Story; (2) all information you provide is true, complete, and correct; and (3) you have the capacity and authority to grant the release and permission to use and republish set forth immediately below.

What Will We Do With It?

Posting of any information to the Tell Us Your Story and/or Success Stories sections of the Web Site constitutes your permission for us to use the posting, any portion thereof, and/or any information contained therein (including your name) for any purpose allowed by law, including trade, marketing, and other forms of advertising or promotion without compensation to you or any other party. Specifically, by posting any such entry, you grant to us a perpetual, irrevocable, non-exclusive, and fully licensable right and authorization to use, reproduce, modify, adapt, publish, create derivative works from, translate, display, and otherwise distribute your Entry and information worldwide via any media now existing or later developed for any legal purpose.

Furthermore, you agree that all other Members and users of the Web Site will be able to see your Entry. Finally, we retain the right, at our sole discretion, to alter or delete any Success Story entries in whole or in part. However, we do not assume any obligation of review or censorship of these entries, and we expressly disclaim any and all liability for or resulting from the content of any messages or entries in any way, regardless of the basis for or nature of the claim.

Information to "Tell A Friend"

What is it, exactly?
Users of the Web Site may share their good fortune or recommend the Web Site to friends and family via the "Tell A Friend" feature, which allows the User to send an e-mail to up to three recipient e-mail addresses. The User need not exit from the Web Site to send the e-mail(s). The User must provide his own e-mail address to complete the "from" line of the "Tell A Friend" e-mail(s) and must enter the e-mail address(es) of the intended recipient(s). The pre-existing text of the e-mail, which may be modified by the User, contains a message recommending the Web Site. By using the "Tell A Friend" feature, a User represents that he has entered his own valid e-mail address in the "from" line, that he has a pre-existing non-commercial relationship with each recipient, and that no commercial, harassing, or otherwise improper or illegal content has been added to the message.

What Will We Do With It?

We reserve the right to keep and maintain, for the purposes of security and system administration, "Tell A Friend"-related information, including the identity of the sending User, the e-mail address entered by that User in the "from" line, and the e-mail address(es) of the parties to whom the e-mail was sent. Personally-identifying "Tell A Friend" information (e.g., individual e-mail addresses) will never be sold, used, or disclosed by us except as follows. Such information may be used or disclosed for security and administrative purposes in the event that: (1) We receive complaints about "Tell A Friend" e-mail(s) you sent or received; (2) the User's sending of the e-mail(s) gives rise to security or administrative issues; or (3) We investigate or aid in the investigation of any actual or suspected violations of the Web Site Terms of Service, this Privacy Policy, and/or any governing law or ordinance.

Finally, any changes to the e-mail text are not saved or reviewed. As a result, We do not assume any responsibility of review or censorship of the "Tell A Friend" e-mails, and we expressly disclaim any and all liability for or resulting from the content, transmission, or receipt of such messages in any way, regardless of the basis for or nature of the claim.

Communications You May Receive From Us

Mandatory Messages To Members
By registering as a Member, you agree to receive occasional messages from us through e-mail and/or other means about the Web Site's upkeep and operation, new Web Site features, other Web Site news or offers, and the like. You also agree to receive frequent updates and promotional communications from participating states and provinces, their trade associations, or UPCH, the firm that owns and maintains the Web Site (either individually or as part of the Web-Site-related communication). By canceling your Membership, you can opt-out of receiving these emails at any time.

Options for Sending Messages to Members

You will be given the option to opt-in or opt-out of receiving future messages from third-parties throughout the Member sign-up process. An opt-in option is available on the relevant area of the Member sign-up screen. By unchecking the consent box, you can opt out of receiving such communications. If you want to amend your initial opt-in/opt-out choice (i.e., if you picked opt-in but now want to opt-out, or vice versa), you may do so at any time by going to the UnclaimedMoneyServices.com home page and logging in to the site and updating your Self Profile. You may modify your profiles from the Members Area screen.

Other Concerns about Privacy

Third-Party Links In The Web Site

We may provide via the Web Site, links to other World Wide Web sites.

Regarding third-party links, you should read the appropriate disclaimer in the Web Site Terms of Service. We make no guarantees and cannot vouch for any third-party privacy policies or practices, including those of other websites.


What Are "Cookies"?
Cookies are text files that a website saves on the computer of a visitor. Cookies usually hold information about the user, such as preferences, status, and settings. Most cookies are used to make using the Internet easier and faster. Most browsers enable the user to select whether or not to accept cookies, whether or not to notify the user when cookies are being stored, and whether or not to refuse all cookies.

How Do We Use Them?

Cookies assist us in remembering you and your preferences. This enables us to provide you material and communications tailored to your individual interests. Cookies also let us remember your password so you don't have to type it in every time you visit the site. Although accepting or refusing cookies will not affect your ability to access much of the Web Site, you must allow cookies in order to enjoy the customized features indicated above. You should also be aware that the use of cookies in ads, banners, and other third-party links on the Web Site is beyond our control.

IP Addresses

What Is an 'Ip Address'?
An IP Address is a one-of-a-kind identifier that is assigned to every computer connected to the Internet. The IP address for that computer may change each time you connect to the Internet, or it may always be the same number for that machine, depending on the type of your Internet connection.

What Will We Do With Your IP Address?

We retain the right to log IP addresses for system administration, security, statistical analysis, web site demographic analysis, and other purposes.

Communications With Us

Your comments, recommendations, and other communications to us are considered non-confidential. We have no duties of any kind in respect to such comments, suggestions, or messages, and we are free to use or disseminate them in any manner we see fit, including for the administration, updating, or enhancement of the Web Site, without remuneration to the author, sender, or anyone else. All correspondence with UnclaimedMoneyServices.com should be sent through email or via our Support Form.

Last Material Revision: 21.01.2021